3 Steps to Boost Your Business’s Customer Experience
(Image from CANVA) Customer experience, also known as CX, refers to customers’ impression of a business that they acquire at each touchpoint in their journey ─ ... Read More
How to Keep Track of Customer Effort Score and Drive Your Business toward Success
(Image from CANVA) Customer experience refers to the overall perception of the quality and performance of a product, service, and interactions a customer has with a ... Read More
3 Methods of Check-In Every Business Should Provide
(Image from CANVA) Making customers wait in line is an inevitable part of business operations. Although some businesses still use the traditional type of queueing, many ... Read More
2 Methods of Service Queueing That Businesses Must Adopt Immediately
(Image from CANVA) The world is facing a pandemic currently known as COVID-19. However, the pandemic is actually not all bad. Amidst this chaos, the pandemic ... Read More