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SMARTCX®
The start to your Digital Business Transformation Journey
Queue Management
Solve queue congestion and traffic in your business premises and manage your operations effectively with our SMARTCX® Queue Management Solution, with the help of robust hardware or completely digital.
Appointment Booking
Facilitate remote pre-booking of a service with SMARTCX® Appointment Booking Solution. Not only are customers satisfied, but staff experience better resource and time management.
Visitor Management
Manage the incoming and ongoings of visitors within your business premises with our scalable SMART® Visitor Management Solution
Multimedia Display
Display any tabular information whilst advertising your products or services. Show menus, timetables, product, or service education through SMARTCX® Multimedia Display.
Customer Feedback
Continuously grow your service quality by incorporating SMARTCX® to provide actionable feedback data into your business strategy to drive improvements.
Mobile Concierge
Provide a personalised approach to greet customers, offer assistance and direct service where needed with SMARTCX® Mobile Concierge.
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What Our Clients Say
BSS has been a great company to work with in developing and implementing our queuing solution at RACV. The project to develop, deliver and install 19 electronic queuing kiosks into our store network across metropolitan Melbourne and regional Victoria was a tremendous collaborative outcome requiring input from key internal stakeholders working with the BSS team. The responsive ongoing service support from BSS and the team’s willingness to understand our needs and offer solutions throughout our association has been commendable.”
Royal Automobile Club of Victoria (RACV) Limited
The Indonesian Consulate in Sydney is delighted to have the attention, commitment and marvelous cooperation from the BSS team in making the queue management system for the visa and passport processing system, including the handling of other consular matters in the Consulate functions very efficiently. The Consulate is confident that SMARTQUEUE could help ease to a great extent the work of any consulates in their relations with the public at large.
Consulate General Of The Republic Of Indonesia
provided a simple, efficient and user-friendly system to manage these issues. We are now able to identify daily peaks and accurately report on our over-the-counter interactions which will assist us with managing staff. The system had a clean and simple design. The Virtual Caller was user friendly, easy to use and did require a lengthy training program. Supports is great – we had an isssue with multimedia display machine, and a replacement machine was sent out and installed on the same day.
UNSW The University of New South Wales
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